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Terms and Conditions

Limited Warranty Terms and Conditions:

* Warranty period is show on product listing, it is either one (1) year or (2) year or (3) year from the date of payment received, please check our product listing description for the warranty period

*Within 30 days from the date of products received, if the product is fault or defective, we will either replace or exchange or refund the goods.

*From the 31st day of products received to the end of the warranty period, if the product is fault or defective within the warranty period, the product will be repaired. Unless the product listing description is show the product come with replacement warranty

*Repair is free of charge (Parts and Labour) except in case of damage caused by accidents or lack of care.

*The customer is responsible for all the expense associated with the shipping and package for the goods return back to us,and upon repaired, sent back to customer.

*Goods should be carefully packed and insured for the full purchase price(include shipping) and shipped via traceable means.

*We are not responsible for any losses or damage in the mail or transportation while returning the goods to us for repair, replacement or refund.

*If the goods need return for refund or replace or exchange, we have to receive the goods first before we will process the request

* Goods may take at least 3 weeks for repair, sometime it take longer subject to the parts available.

* The return shipping cost and all the associated expense is paid by the customer, as soon as we repair the goods or replacement, we will inform customer to deposit AUD$11 for goods return back to customer, by using Australia Post, we will sent a notice to customer as soon as the goods is ready to dispatch.

* What the warranty does not cover: Any product, which the serial number has been defaced, modified or removed. Damage, deterioration or malfunction resulting from: Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product. Repair or attempted repair by anyone not authorized us. Any damage of the product due to shipment. Removal or installation of the product. Causes external to the product, such as electric power fluctuations or failure. Use of supplies or parts not meeting the product's specifications. Normal wear and tear. Any other cause, which does not relate to a product defect. Removal, installation and set-up service charges by any third party.

*The warranty covers the watch case, movement, dial and hands and any metal bracelet. It does not cover the glass, watch band, or normal wear and tears (e.g scratches etc). Similarly, damage caused by natural disasters such as earthquake or floods etc are not covered.

*We will not be liable for any losses, damages or injury to persons or property of the customer or any other person from the use or possession of any our product sold by to the customer.

*For warranty claim, please contact our service department by email, before return the product.

Email: ozdigitalwatch@gmail.com 

Privacy Policy:

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from ozdigitalwatch.com (the “Site”).


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping/ delivery address, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

 We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


We share your Device Information with third parties to help us use your device Information, as described above. For example, We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.


Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.


When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at ozdigitalwatch@gmail.com